Homeowners Privacy Policy

Privacy Policy

Effective Date: 04/01/2025

Introduction

Welcome to HomeFax Homeowner, owned and operated by CW Home Technologies, LLC (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (“HomeFax Homeowner” or the “App”).

By using HomeFax Homeowner, you consent to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please do not use the App.

Information We Collect:

We may collect information about you in a variety of ways, including:

1. Information You Provide to Us

Personal Information: Such as your name, email address, home address, and phone number.
Property Information: Details related to your homeownership, including property addresses, maintenance records, warranties, and service provider information.
Account Credentials: Username, password, and security information used for authentication.

2. Information Automatically Collected

When you use the App, we may automatically collect:

Device Information: IP address, device ID, operating system type, device model, browser type, and settings.
Usage Information: App usage patterns, access times, pages viewed, links clicked.

3. Information from Third Parties

We may receive information about you from third parties such as service providers or public databases to supplement the information we collect.

How We Use Your Information

We use the information we collect for purposes including:

To create and manage your account.
To personalize your experience with the App.
To maintain and improve the App and our services.
To send administrative information such as updates, security alerts, and support messages.
To respond to your inquiries and customer service requests.
To analyze usage trends to improve our services.
To comply with legal obligations and protect the rights, property, or safety of CW Home Technologies, LLC, our users, or others.

Sharing Your Information

We may share your information in the following situations:

With Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, customer service).
Business Transfers: In connection with a merger, sale, financing, or acquisition of all or a portion of our business.
Legal Requirements: If required by law, legal process, or to protect our rights.
With Your Consent: We may share information for any other purpose disclosed to you and with your consent.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Security of Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

Accessing the personal data we hold about you.
Requesting correction or deletion of your personal data.
Objecting to or restricting the processing of your personal data.

To exercise your rights, please contact us at the email address provided below.

Children’s Privacy

HomeFax Homeowner is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date or through other means. Your continued use of the App after changes have been posted indicates your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

CW Home Technologies, LLC
Email: admin@gohomefax.com
Address: 11431 Venetian Lagoon Dr, Fort Myers, FL 33913